The support provided by our dedicated team of professional staff is crucial to the success of our department. Community Service Aides oversee the radio room, secure prisoners, and may respond to minor complaints outside of the police station. This role is essential in helping make Lancaster one of the safest cities to live, work, and thrive.
Community Service Aides
Help create a safer, stronger Lancaster City for all.
Choose a career with the Lancaster City Police and make your mark on the community.
Learn More- $45,198 Starting Salary
- Great benefits, including generous health insurance, retirement savings, life insurance, and more.
- Excellent work + life balance, with fixed schedules, vacation days, sick time, paid holidays, and bonus days.
- Federal Public Service Loan Forgiveness program discharges some federally-held student loans.
Qualifications
Do you have what it takes?
We’re seeking diverse candidates whose life history, past decision making, and current standing in the community aligns with the City of Lancaster’s core values of Quality, Teamwork, Integrity, and Respect. These values are fundamental to our mission of serving and protecting our community.
Basic Qualifications
- Must hold a high school diploma or equivalent.
- Must have a valid driver’s license.
- Must be 18 years or older.
- Must be able to work on-site at the Police Station in Lancaster City.
Testing & Background Checks
Must pass drug screening, background investigation, polygraph, and all requirements of the Criminal History Records Act, Chapter 91 of the Pennsylvania Crimes Code.
Benefits
Why choose a career with the Lancaster City Bureau of Police?
The City of Lancaster prioritizes work-life balance and offers great benefits, including a mentorship program and ongoing training. And, as a Public Service Loan Forgiveness (PSLF) qualifying employer, your outstanding federal student loans can be discharged after 120 payments.
For those interested in career advancement as a Police Officer, Community Service Aides receive 3 preference points toward their overall score in the Police Officer hiring process.
The City of Lancaster also offers a comprehensive benefits package including…
Health
Insurance
Paid
Time Off
Retirement
Savings
Student Loan
Forgiveness
Wellness
Program
Ongoing
Training
Learn More About
Lancaster City
- Situated in a county long known for its agricultural traditions and Amish, Lancaster City is home to 60,000 residents who make up a rich, culturally diverse community – nearly 40 percent of residents are Latino, and 18 percent African American.
- During the Revolutionary War, Lancaster City served as the nation’s capital for a day on September 27, 1777.
- Lancaster City has a nationally recognized food scene, including a vibrant mix of world cuisines, farm-to-table fare, and some of Pennsylvania’s most awarded dining experiences.
Employee Testimonials
Hear from current employees about why they love working for Lancaster City!
“I’ve known for a long time that I wanted to pursue a career in law enforcement, and working for the Lancaster City Police was always my first choice. I started as a Community Service Aide which gave me hands-on experience before I turned 21 and propelled me into a successful police officer.”
Stacia Hoke
Former Community Service Aide
Current Police Officer
Connect with us to learn more about joining the Lancaster City Bureau of Police!
Fill out the form below to learn more about working with us and to get all of the steps to apply for a position with the Lancaster City Bureau of Police.
